About Hearing First

At Hearing First, our aim is to make first class hearing care available to everyone, whether it be through our gold standard Microsuction Ear Wax Removal Network ear care service, or by offering genuinely independent hearing tests and advice. We are a family-owned and run company, and we treat our staff and clients as members of our extended Hearing First family.

Many people are unaware that a significant number of high street hearing aid retailers are part-owned by hearing aid manufacturers. While we are not suggesting that there is anything wrong with that, it can make you wonder if you are getting the very best hearing aid for your particular needs. As an independent family-run hearing aid retailer, we don’t have any manufacturers on our board directing policy, so you can be reassured that our advice is truly independent.

To find out more about us, click here.

Customer Service

We pride ourselves on the professionalism of our Hearing First Audiology staff, and you can read reviews about the great service we give our client here.

However, things don’t always go to plan and when that happens our Customer Service team are here to help, whether it is to rearrange an appointment or lend a sympathetic ear. They have compiled a list of Frequently Asked Questions, and if your question hasn’t already been answered, you can submit a customer support ticket and they will do their best to resolve your issue, whether it is big or small. Head over here for help.