Hearing First’s Audiology division is led by Jason Levy, who has over 18 years of experience in the hearing industry, both in the public and private sector. With the aim of using his knowledge and experience to help people with hearing difficulties, Jason began working for First Health Ltd. However, with him working out of two locations, the business struggled to grow. That was until Mary Levy joined the company.
Mary has extensive knowledge and experience in the areas of Strategic Business IT and Health and Social Care. Having come to the UK as a student, Mary’s original intent was to apply the knowledge she would gain to improve the healthcare service of her home country, the Philippines. After a chance meeting in 2009, Mary and Jason began a long distance relationship that led to marriage in 2012. Mary has since used her knowledge and experience to grow and expand the services that Hearing First provide, enabling the company to provide “First Class Hearing Care” through an ever growing network of locations.
It is through her ability to harness her business and IT skills along with her experience working in NHS and overseas hospitals that the company was able to grow to cover new locations. With some financial help from First Health’s former director, Mary was able to develop an IT system that would enable the company to provide services in significantly more locations. She would then take over more and more management duties due to the director’s ill health until she was finally appointed the position herself. During this time, Mary had acquired True Hearing Limited, which has become the company behind Hearing First. We now provide hearing care in 32 locations and have plans to expand to cover the whole of England.
Our philosophy is to give you first class hearing care – we’re passionate about providing the latest, high technology hearing solutions to help you get the most out of your hearing. We believe in the motto “Hear Better, Live Better”. However, hearing aids are only one part of the equation…
Hearing First is a division of True Hearing Limited, which also encompasses The Microsuction Ear Wax Removal Network and The London Tinnitus Treatment Clinic. We’re passionate about helping you get the most out of your hearing, whether that is by removing ear wax, helping you cope with tinnitus, or providing the latest, high technology hearing solutions to help you stay connected with work colleagues, friends and loved ones, even in challenging listening situations.
Over the years as technology has progressed, hearing aids have become more and more advanced. In response, Audiology as a profession has become more and more scientific, but in real life people aren’t just a bunch of numbers described by their audiogram. Just as some people like classical music, others like jazz, or pop or rock music. Some people will listen to music very softly, while others prefer to turn their stereo up to full volume. Similarly, it is a given that any qualified hearing aid audiologist should be able to perform a hearing test and adjust your hearing aids to the prescription (fitting) formula – that is the Science of Audiology. But there are at least five prescription formulae in common usage and all of them are different, yet have research backing their use. For instance, one formula aims to “restore natural loudness growth, so that soft sounds are soft but audible, and loud sounds are loud but comfortable”, while another formula emphasises certain speech sounds over others. The result of this is that some fitting formulae sound more sharp and crisp, while others sound more smooth and rounded… some will sound louder and others softer. Finding the right formula for you and making the right fine tuning adjustments is the Art of Audiology, and this comes down to us listening to you, assessing your needs, making adjustments and verifying that you are getting the right balance of comfort and clarity.
Just like there are many different fitting formulae, there are at least nine hearing aid manufacturers that are active in the UK market. The aim of all hearing aid manufacturers is to improve your ability to hear speech, but they all do it in a different way and they all sound slightly different. Every year, manufacturers bring out new hearing aids to improve your ability to hear in background noise, reduce listening fatigue, make music sound better, allow you to stream sound from your iPhone® or iPad®, or even combine hearing aids with your glasses.
Which manufacturer and model is the best for your needs will depend on your lifestyle requirements and your personal priorities, as well as your previous experience (if any) with hearing aids. Some manufacturers specialise in certain niches (for example, spectacle hearing aids or Made for iPhone® hearing aids), or work particularly well with tinnitus. As manufacturers improve their own technology, the best hearing aid manufacturer or model for a particular need will change over time. What makes us different from most High Street retailers is that we are not part-owned by any manufacturer and can provide you with the best hearing aid for your needs, regardless of manufacturer or model.
Our aim is to offer you total hearing care, so not only do we provide the best hearing aid technology, we are also specialists in tinnitus treatment and in microsuction ear wax removal. We believe that keeping your ears healthy will enable you to get the most out of your hearing aids.
Our passion, in line with our “Hear Better, Live Better” philosophy, is to help you get the most out of your hearing. We do this by staying up to date with the latest and best hearing aid technology and providing you with Total Hearing Care. All of our Audiologists have been hand picked because they have this passion to help you to hear better and live better, and they are all trained and certified in microsuction ear wax removal, and keep up to date with all the major manufacturers latest models.
We at Hearing First aim to provide quality ear care service. Registered under the Health and Care Professions Council (HCPC), every member of our team is qualified, trained, and capable of treating your auditory needs. Here they are in detail:
True Hearing Limited trading as Hearing First
Registered office: 103 High Street, Waltham Cross, England, EN8 7AN
True Hearing Limited is a company registered in England and Wales with company number 10670552.
Contact:
Telephone: 0203 397 9787
Email via contact form at: https://www.hearingfirst.co.uk/help/
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