Last Updated on 19th February 2021 by Admin Covid-19 hearing aid demo online triage form New Covid-19 Hearing Aid Demo Triage Questions before ear wax removal in the age of Coronavirus COVID-19 Hearing Aid Demo Triage PLEASE CAREFULLY READ THE FOLLOWING IMPORTANT INFORMATION. In order to protect everyone’s safety, please read and answer the following questions carefully and truthfully. Failure to do so may put your health and that of our practitioners and other patients at risk. SUMMARY YOU WILL BE ASKED SEVERAL QUESTIONS. AFTER YOU ANSWER EACH QUESTION, THE NEXT QUESTION WILL APPEAR BELOW. YOU MAY NEED TO SCROLL THE PAGE DOWN TO SEE THE NEXT QUESTION IMPORTANT: YOU WILL NEED TO BRING A MOBILE TELEPHONE WITH YOU WHEN YOU ATTEND YOUR APPOINTMENT, AND WAIT OUTSIDE THE BUILDING UNTIL WE CALL YOU WE WILL CALL YOU ON YOUR MOBILE TELEPHONE WHEN WE ARE READY TO SEE YOU, AND WILL MEET YOU AT THE DOOR WITH A MASK TO PUT ON. FOR THE PROTECTION OF OTHER PATIENTS AND OUR STAFF, YOU MUST WEAR A MASK OR WILL NOT BE TREATED AFTER COMPLETING THIS TRIAGE YOU WILL BE ABLE TO BOOK YOUR APPOINTMENT. AFTER BOOKING YOU WILL RECEIVE AN IMPORTANT EMAIL WITH A LINK TO COMPLETE YOUR CONSENT TO TREATMENT YOU MUST COMPLETE YOUR CONSENT BEFORE YOU ATTEND OR WE CANNOT PROVIDE TREATMENT IF YOU ARE BOOKING ON BEHALF OF ANOTHER PERSON, IT IS YOUR RESPONSIBILITY TO MAKE THEM AWARE OF THESE COVID-19 RULES AND COMPLETE THE CONSENT OR WE MAY BE UNABLE TO TREAT THEM THIS TRIAGE IS MOST EASILY SIGNED ON A SMART PHONE OR TABLET, HOWEVER IT CAN BE COMPLETED ON A LAPTOP OR DESKTOP IF NECESSARY On 1st June 2020, The British Society of Audiology, The British Academy of Audiology, and The British Society of Hearing Aid Audiologists, with input from ENT UK and The Infection Prevention Society, issued updated guidance on the safe provision of Audiology services, including ear wax removal, in the current context of CoVid-19. In order to prevent you and another patient crossing paths, we will ask you to wait outside, away from the clinic entrance, while observing 2 metres social distancing from other people. This is easiest to achieve if you travel by car and wait in your car. If you have to come by public transport, for your own safety please try to observe 2 metres social distancing from other people as best as you can throughout your journey. In compliance with “Audiology and otology guidance during Covid-19” issued by the above professional bodies, we must triage all patients, including existing ones, before booking their ear wax removal appointment. If you are shielding at home, we are planning at some point to offer a domiciliary service, but this is currently in the planning stage as it requires even more precautions to be taken on our part. Please fill in the form and you will be directed to a page where you can register on our list of people who need a home visit. Regrettably, we cannot give a firm date when we will be offering this service. Do You Understand The Introduction?I have carefully read and understand the above introduction. I will bring a mobile telephone with me when I attend the appointment, and will wait outside until I am called. No Yes Where Would You Like To Attend?*Our system will find you available appointments near to your choice of location. If you don’t know a specific clinic location, then enter your home or work town or postcode. If no appointments are shown, it means that none are currently available at that location – you can widen your search or extend the number of days using the numbers in the first line of the table. HiddenAre you (or the patient if booking for someone else) sufficiently mobile to get in and out of the clinic room by yourself?We can only accommodate one person, other than our practitioner, in the clinic room. Yes No Your Ear Drum Is…*We are only able to offer ear wax removal services to people with an ear drum which is not perforated. Please confirm that you do not have a perforated ear drum (a hole in your ear drum). It is very important that you answer this question correctly, as if we find during the procedure that you have a perforated ear drum, we will have to evacuate the room for an hour, then deep clean it before it can be used again. We will have to ask you to leave immediately, cancel the next patient’s appointment and you will be charged an additional £250. Is your ear drum perforated? Perforated NOT Perforated Are You (Or The Patient If Booking For Someone Else) Over 18?*Are you (or the patient if you are booking on their behalf) over 18? If under 18, you will be directed to a booking page with practitioners who can treat under 18s. It is important to answer this truthfully, as not all of our practitioners will treat under 18s Over 18 Age 12 – 17 Age 7 – 11 HiddenAre You Shielding At Home?Have you received a letter from the NHS saying you are extremely vulnerable to COVID-19 and must stay and home and shield from outside visitors, and are you STILL shielding? Currently we are only offering clinic appointments. We will be able to offer home visits at some point in the future, so please complete the form and we will direct you to a waiting list for a home visit. Unfortunately, we cannot say when we will be offering this service, and it may not happen until there is a Covid-19 vaccine. Shielding At Home Not Shielding At Home Are You Taking Warfarin?*Warfarin is a blood thinning medication Yes No Your Last INR ReadingHaving a high INR reading puts you at a greater risk of bleeding during an ear wax removal procedure. At the time, we require you to have an INR of 2.7 or below in order to book an appointment. 2.7 or lower Above 2.7 Do You Have Coronavirus?*Do you have Coronavirus? Also known as CoVid-19 or SARS-CoV-2 Yes No Do You Have A New, Continuous Cough?*Do you have a new, continuous cough? Yes No Do You Have A High Temperature?*Do you have a high temperature (37.8 degrees C or over)? If you do not have a thermometer, does your back or chest feel hot to the touch? Yes No Do You Have A Recent Loss Of, Or Change To, Your Sense Of Smell Or Taste?*A loss of, or change to, your sense of smell or taste is now considered a possible early indicator of a CoVid-19 infection. Yes No People in your household…*Does anyone in your household have a new, continuous cough, a high temperature, or a recent loss of or change to their sense of taste or smell? DO have a new, continuous cough, a high temperature, or a loss of or change to their sense of taste DO NOT have a new, continuous cough, a high temperature, or a loss of or change to their sense of taste HiddenIs Your Ear Blockage Affecting Your Ability To Hear or Causing You Significant Discomfort Or Distress?Due to the Covid Alert Level, our professional guidance requires that you have an audiological need, IT DOES NOT COVER ITCHY EARS OR UNUSUAL SENSATIONS. YES NO Are you, or anyone in your household, required to self-quarantine after recently returning from a country on the UK government quarantine list?*In order to protect our staff and other patients, please do not book an appointment during your self-quarantine period. YES NO Terms Of Booking – Appointment Fees*Our fees are for the appointment and cover our time and professional services. We will do our best to successfully perform ear wax removal, but regretfully we do not offer refunds if we are unable to perform a procedure because there is no wax or because you have not sufficiently softened it. Do you accept these terms? Yes No Terms of Booking – Coronavirus Symptoms IMPORTANT It is important that you have answered the above answers about Coronavirus, Cough, Temperature and Household correctly to the best of your knowledge. If you have active Coronavirus symptoms during your appointment, we will regrettably have to ask you to leave immediately and either self-isolate or seek medical attention. For the safety of our other patients, we will then have to evacuate the room for one hour, cancel the next patient’s appointment, and deep clean the room. You will also be charged an additional £250. We hope you understand the necessity for these stringent measures, as they are there to protect you and our other patients. Do you accept these terms? YES NO Name*Please confirm your name First Last Email* Consent*COVID-19 You confirm that the answers you have given are correct and give your consent for us to store and process them as required to provide our service to you. I agree for the answers I have given to be stored and processed as necessary for the service to be provided, and confirm these answers to be correctSignature* After you click “Submit”, you will go on to the next step. DO NOT click “Book Microsuction (Triage Form)” or you will be brought back here. After the page loads, the available appointments in the area you requested will be displayed. It normally takes around 10 seconds, but at busy times it can take up to a minute. By default, appointments for both ears will be shown, as the majority of people need both ears cleared. However, if you only need your left or right ear cleared, you can go to the top of the page and select left or right, and then click Find Appointments. Similarly, you can change the location if you want to try looking somewhere else.CAPTCHANameThis field is for validation purposes and should be left unchanged.
