Book A Microsuction Ear Wax Removal Appointment In London (For Adults Aged 18 Years Old and Above)
For children under 18, please click here
Guaranteed Results With Our Waxfree Guarantee™!
We’re the only national independent ear wax removal specialists that offer our unique Waxfree Guarantee™. Just follow our simple guide and we guarantee to get your ear wax out on the first visit, or your next visit is free. You can find out more about our Waxfree Guarantee™ here: The Hearing First Waxfree Guarantee™ (opens in a popup).
How To Book Microsuction Ear Wax Removal In London Online
- Click on the “Find Appointments” button just below.
- After the list of appointments and prices appears, you can see appointments at other nearby clinics by clicking on a higher distance at the top of the table.
- The prices shown already have the £10 online booking discount applied.
- If you want to learn more about the clinic, click on Clinic Info beneath location at the left-hand side of the table.
- When you’ve chosen the appointment and clinic location you want, click on the small box with the time and price, then click on Book Now to go to checkout. After you have made your payment, you will receive an email and text message confirming your booking
To Book Ear Wax Removal In London Click “Find Appointments”
You can also call us on 0203 398 9787 for our “Done for You” booking service!
Short on time? Let us handle your booking for you!
We understand that life gets busy, so if you don’t have time to book online and complete the consent form, our “Done For You” Booking Service is here to help. Just give us a call on 0203 397 9787, and our friendly team will take care of everything for you—quick, easy, and hassle-free.
✔ No forms to fill in
✔ No time wasted
✔ Just call and book in minutes
Tip: Have your credit or debit card ready when you call to make the process even smoother.
A few things to remember before you book!
- We recommend that you soften your ear wax with Earol spray, 4 times a day for at least 5 days prior to your appointment OR better still, take advantage of The Hearing First Waxfree Guarantee™ (opens in a popup)
- Some of our Audiologists may be clinically vulnerable, and we kindly ask for your cooperation if they ask you to wear a mask.
- Because we operate via a booking system, we employ a 36-hour policy for all appointments. That means that if you want to cancel or reschedule your booking, it must be done at least 36 hours before your schedule.
- If you book for both ears and only one has ear wax, we cannot refund the other ear as we cannot give that time to another patient. The same principle applies if we find no earwax during the appointment.
Expert Ear Wax Removal In London
Our Central London ear wax clinic can be found just a few minutes’ walk from Marylebone station at:
London: Microsuction Ear Wax Removal London W1
Address:
90 York St London, W1H 1QUMap Of Where To Find Our Central London Ear Wax Clinic
Video: What Happens In Your Ear Wax Removal London Appointment
Frequently Asked Questions
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Why should I choose Hearing First as my ear wax removal provider?
Here are six reasons why Hearing First is the best choice for safe and professional ear wax removal:
✔ Waxfree Guarantee™ – We are the only ear wax removal provider to offer this exclusive guarantee.
✔ In-House Clinicians – All of our Audiologists are directly employed by Hearing First—we are not a referral service.
✔ Audiology Experts – Our clinicians are qualified Audiologists who specialise in hearing—we do not employ pharmacy assistants, podiatrists, or beauticians.
✔ Ongoing Professional Training – Our Audiologists undergo regular professional development to stay at the forefront of audiology advancements.
✔ Advanced Equipment – We use the Vorotek O-Scope, which provides superior depth perception up to the eardrum, making it safer than loupes, video-endoscopes, or the Tympa system.
✔ Safe & Effective Techniques – All of our Audiologists are trained in both microsuction and manual instrument methods, the most precise and comfortable ear wax removal techniques available.
With Hearing First, you’re in the hands of dedicated registered professionals who prioritise your well-being and hearing care. -
What are the four methods of ear wax removal?
The four methods of ear wax removal are:
1. Irrigation (aka syringing)
2. Endoscopic ear wax removal
3. Microsuction
4. Manual instruments -
Do you use all four methods of ear wax removal?
There are four recognised methods of ear wax removal, but while each has its own merits, they are not equal in terms of effectiveness and safety. No method is completely risk-free, but some are significantly safer than others. The key factor in ensuring a safe and successful procedure is the expertise and training of the practitioner. Is the person treating you a qualified Audiologist with in-depth knowledge of the ear, or are they a beautician, podiatrist, or pharmacy assistant with limited ear care training?
The Four Methods of Ear Wax Removal
❌ Irrigation (Not Used at Hearing First)
We have never used irrigation due to its higher risk of complications, including eardrum perforation. This method, sometimes referred to as “spray and pray”, involves flushing the ear with water without direct visualisation of the ear canal. The force of the water jet can unintentionally strike the eardrum, particularly if an undiagnosed infection has weakened it.❌ Endoscopic Microsuction (Not Used at Hearing First)
We conducted a year-long evaluation of this method and found several significant drawbacks:
✗ The endoscope is bulky, making it uncomfortable in narrow ear canals.
✗ 2D imaging lacks depth perception, increasing the risk of accidental injury.
✗ The heavy battery pack causes hand fatigue, making it impractical for all-day clinic use.
✗ It is better suited for video demonstrations than clinical precision.✅ Microsuction (Preferred Method at Hearing First)
✔ Widely regarded as the safest method for ear wax removal.
✔ Performed using a fixed or portable ENT microscope (e.g. Vorotek O-Scope) for superior depth perception.
✔ Ideal when wax has been properly softened.
✔ If wax is deep, we use a fine end suction tube, reducing airflow by 75% for a quieter, more comfortable experience.✅ Manual Instrument Removal (Used When Necessary)
✔ Effective when wax is too firm or sticky for microsuction.
✔ Used if wax is adhering to the ear canal wall (often due to insufficient softening).
✔ While patients may feel temporary pressure, the instant relief when the wax is removed makes it worthwhile.A Tailored Approach for the Best Results
In many cases, our clinicians use a combination of microsuction and manual instruments, as wax can vary in consistency depending on how long it has been in the ear and how well it has softened.
No matter which method is used, as long as you follow our Waxbusting Protocol™, you are covered by our Waxfree Guarantee™—if we can’t remove your wax at the first appointment, your second visit is free!
Why do I need to soften my ear wax?
Our audiologists are highly trained professionals, and your safety is their top priority. The skin lining your ear canal is extremely delicate—it ranges from 1mm thick at the entrance to just 0.1mm (4 thousandths of an inch) at the eardrum.
Ear wax is often hard and sticky—if it weren’t, it would naturally work its way out, as the ear is self-cleaning for most people. When wax becomes impacted, it can stick to the delicate ear canal lining, increasing the risk of scratches, irritation, or damage during removal.
Pre-softening the wax is highly recommended because:
✔ It makes removal safer and more comfortable
✔ It reduces the risk of irritation or injury to the ear canal
✔ Clinical research confirms it lowers the chances of dizziness or discomfort during the procedure
For the safest and most effective treatment, we always recommend following our pre-softening guidelines before your appointment.
When I use drops or spray my hearing gets worse. Should I stop?
No, don’t stop! We normally expect this to occur.
When you apply ear drops or spray, the liquid fills the tiny gaps around the wax, temporarily reducing your hearing. If the wax is dry, it will also expand as it absorbs the softener—much like a raisin plumping up in water.
This is a sign that the wax softener is working, helping to break down the wax for a smoother, more comfortable removal.
For the best results, continue following the Hearing First Wax Busting Protocol™ or apply Earol olive oil spray 4 times a day for 5 days until your appointment.
I’m unable to soften both ears due to my work or caring duties. What can I do?
This is a common challenge, and is one of the reasons why we offer a discount for single-ear procedures.
We recommend booking an appointment for one ear first, following the Hearing First Wax Busting Protocol™ for that ear. Once it has been treated, you can then repeat the process for your other ear at a later appointment.
This approach ensures both ears receive the proper care while fitting around your schedule.
I need ear wax removal urgently and don’t have time to soften it. What should I do?
If you can book at least one day in advance, we recommend speaking to a pharmacist and purchasing Waxsol or sodium bicarbonate with glycerol ear drops over the counter. Use them in both ears the night before and again on the morning of your appointment. While this isn’t as effective as the Hearing First Wax Busting Protocol™, it’s better than nothing and can improve the chances of successful removal.
If you book on the same day and haven’t softened your wax at all, you’ll need to agree to a disclaimer. We will do our best to remove the wax, but unfortunately, we cannot guarantee success in these cases.
I can’t find Earol, but I found something called Cl-ear Olive Oil Ear Spray – is that ok?
Yes. Cl-ear Olive Oil Ear Spray is almost equivalent to Earol, and can be used as part of our Waxbusting Protocol™. The difference between them is that Earol is in a sealed sterile container and can be used for up to 6 months, while Cl-ear Ear Spray is good to use for up to 28 days.
The Pharmacist says ordinary pharmacy grade olive oil with a dropper is just the same as Earol. Can I use that and still take advantage of the Hearing First Waxfree Guarantee™?
No, it must be an olive oil spray rather than drops.
Earol uses a micronised spray, which breaks the oil into tiny droplets that penetrate ear wax far more effectively than standard olive oil drops. Additionally, Earol (and other olive oil sprays) should be applied with the head upright, encouraging wax to move towards the ear canal entrance.
In contrast, olive oil drops require you to tilt your head to the side, which can cause wax to shift closer to the eardrum, making removal more difficult.
Other brands, such as Cl-ear Olive Oil Spray, can be used as an alternative to Earol.
At Hearing First, we have performed over 60,000 ear wax removal procedures, refining the Hearing First Wax Busting Protocol™ to ensure safe and effective treatment. To qualify for the Hearing First Waxfree Guarantee™, only this protocol can be used.
The Pharmacist says Otex Express is the best ear wax softener. Can I use that and still take advantage of the Hearing First Waxfree Guarantee™?
No, unfortunately, you can’t. While Otex Express is heavily marketed—even to pharmacists—our clinical experience tells a different story.
We’ve treated many patients who have used Otex Express and experienced sore, red ear canals and peeling skin due to the hydrogen peroxide it contains. This can cause unnecessary irritation and discomfort during the wax removal procedure.
At Hearing First, we’ve carried out over 60,000 ear wax removal procedures, refining our approach to ensure the best results with maximum comfort. Our Hearing First Wax Busting Protocol™ is a safe, effective method designed to prepare your ears for wax removal without causing irritation.
To qualify for the Hearing First Waxfree Guarantee™, we require patients to follow this protocol exclusively, ensuring the best possible outcome.
The nurse / doctor / pharmacist recommended sodium bicarbonate ear drops as a cheap and effective wax softener. Can I use that and still take advantage of the Hearing First Waxfree Guarantee™?
Yes, you can. Be careful to only use sodium bicarbonate for two days at the beginning of the Waxbusting Protocol™, followed by three days of using Earol olive oil spray. The ear canal surface is designed to be acidic in order to discourage the growth of bacterial and fungal spores. While sodium bicarbonate is indeed effective at softening ear wax, it is alkaline and can neutralise the acidity of the canal surface, sometimes causing the upper layer of skin to peel off, especially when used for more than a few days. This can increase the chances of a painful outer ear infection (otitis externa), and make make the ear canal swollen and sensitive, making for an unnecessarily uncomfortable ear wax removal procedure.
Over the course of more than 60,000 ear wax removal procedures, we have developed the Hearing First Wax Busting Protocol™, which is safe and effective, and only this protocol will be accepted for the Hearing First Waxfree Guarantee™
Do you have any advice for ear care after ear wax removal?
When you use the Hearing First Wax Busting Protocol™, it greatly reduces the chances of scratches or damage to the ear canal surface. However, there may be microscopic scratches that we cannot see. We therefore recommend that you keep your ears dry for 4 to 5 days to allow the skin surface to start to recover. During this period, when you shower or wash your hair, you will need to get some cotton wool balls and Vaseline (or other petroleum jelly), saturate two cotton wool balls with the Vaseline, squish them up and place one in the outer bowl of each ear – this will prevent water from entering the ear canal.
Moving forwards, in order to reduce wax build up our advice has changed to keeping your ears dry as much as possible, rather than regularly applying olive oil. Our Director, Mary Levy studied this phenomenon over the course of 6 months and her research is published here.
I get itchy ears, especially after swimming or showering, and they sometimes get sore – what should I do?
We would always recommend booking an ear examination with an Audiologist or doctor before trying self-treatment, but a good product is Otinova, which can be purchased online in our web shop here. It contains several ingredients which are antibacterial and antifungal and reduce itching. If the itching continues despite 7 days treatment, we recommend you seek medical advice, as a prescription strength medicine may be necessary.
I’ve seen a plumber / beautician / nurse offering wax removal much cheaper – aren’t they just as good?
When choosing a provider for ear wax removal, it’s important to consider more than just price. Since ear wax removal is an unregulated procedure in the UK, you should be extremely cautious about who you trust with your ears. Here’s why:
✔ Medical expertise matters – NHS GP surgeries have largely stopped using nurses for ear wax removal, as it requires specialised skills.
✔ Your ears are delicate – Your eardrum is just 0.1mm (4 thousandths of an inch) thick. While surgery can repair damage, success isn’t guaranteed. You only have one set of ears—protect them.
✔ Training makes a difference – Lay people offering wax removal typically complete only a one- or two-day course. They lack in-depth knowledge of ear anatomy, physiology, and potential complications. Without ongoing supervision under an ear specialist, their experience is extremely limited.
✔ Our expertise – At Hearing First, all our audiologists have studied Audiology for at least six months, with most having three years of formal education in ear anatomy, physiology, and pathology. Most also hold a Postgraduate Diploma in Pathology of the Auditory System and ENT Emergencies, equipping them to recognise and manage complex ear health issues.
Choosing a provider with the right expertise ensures not just effective treatment, but also your long-term ear health and safety.
Who should be allowed to perform ear wax removal?
This is an important question, especially since ear wax removal is currently unregulated in the UK. In reality, anyone can call themselves an “ear wax removal practitioner” after just a one- or two-day course, obtain indemnity insurance, and start a business—with little to no experience.
However, the ear is an extremely delicate organ, and improper wax removal can cause serious damage. The eardrum, for example, is only 0.1mm (4 thousandths of an inch) thick, and while surgery can sometimes repair it, the risks of permanent harm are significant.
For public safety, we strongly recommend that anyone performing ear wax removal should have at least six months of formal training in:
✔ Ear anatomy (understanding the structure of the ear)
✔ Physiology (how the ear functions)
✔ Pathology (identifying conditions that may appear to be wax but could indicate a more serious issue)
At a minimum, this level of training corresponds to roles such as Associate Audiologist or Audiologist Assistant. Even then, these individuals should only operate under the supervision of a Registered Hearing Aid Dispenser—an experienced audiologist registered with the Health and Care Professions Council (HCPC), the only statutory professional regulator of Audiologists. The list therefore includes:
🔹 HCPC-Registered Hearing Aid Dispensers
🔹 Audiologists
🔹 Associate Audiologists / Audiologist Assistants
Other suitable professionals include:
🔹 ENT surgeons
🔹 ENT nurses with a minimum of three years of experience working under an ENT specialist
We strongly advise that anyone carrying out ear wax removal should either:
✔ Be registered with a relevant statutory professional body (e.g., HCPC, GMC)
✔ Work under the supervision of a qualified professional on such a register
This ensures they adhere to strict professional codes of conduct, ethics, and safety standards—giving you confidence that your ear health is in expert hands.
What if I haven’t been able to follow the Wax Busting Protocol™ for the full five days or couldn’t find the recommended products?
You’re still in excellent hands. Hearing First’s audiologists are highly trained in microsuction and manual instrument ear wax removal and have an industry-leading first appointment success rate of 99.8%.
In the unlikely event that your wax is too hard or too impacted to be fully removed in one session, we offer a 40% discount on a follow-up appointment. While we always aim for complete removal in one visit, your long-term ear health is our priority.
Your ears and hearing are delicate and precious, and our audiologists will always err on the side of caution. In some cases, it’s better to remove the wax comfortably and effectively over two appointments rather than risk discomfort by forcing it in one go.
Looking for something else? Check out our other services below!
- To book ear wax removal for patients under 18, please click here.
- To book a hearing test, please click here.
Prices from £49…
We regularly run local promotions, meaning our prices can start from as low as £49 if you book at an off-peak time two weeks in advance.
…or use our “Hear Now, Pay Later” to pay from £9 a week
with Hearing First and Klarna
with Hearing First and Laybuy
We appreciate that in these times, it can be hard to budget for unexpected health problems like a blocked ear. That’s why we have teamed up with Laybuy and Klarna to help you spread the cost from as little as £9 a week.
What you see is what we’ve got…
We make all of our appointment times available through our online booking system. If you don’t see the time that you want, unfortunately it isn’t available. It is possible that someone may cancel their appointment at some point, in which case the appointment time will be made available through our booking system. Similarly, if the location that you want isn’t showing, then that location may not yet be open. In that case, please increase the radius of your search to find an alternative location.
What you see is what you pay…
The price shown includes any online booking discount, as well as any off-peak or advance booking discounts. You will be able to add any discount voucher codes you have before you enter your payment details. Unfortunately, we are unable to apply voucher discounts after you have paid.
Don’t forget to fill in the secure consent form!
After you complete the booking process, you will receive an email with a link to a secure form on our web site. It is very important that you complete the form before your appointment as we are unable to perform an ear wax removal procedure on anyone who has not given consent. For help with completing your consent form, please see How To Complete Your Consent.
We are very security minded, and your data is tightly protected by multiple layers of security, including secure connections throughout, multiple firewalls, Google reCaptcha, attack detection and blocking, and data encryption.
Here are some reviews of our ear wax removal service
Want to read the small print?
If you’d like to read all our terms and conditions of booking, please click here: Terms And Conditions of Use
Safe Comfortable Ear Wax Removal With An Audiologist In Your Local Area
Your ears and hearing are delicate, and their care should be in expert hands. Some providers delegate ear wax removal to lay people, viewing it as a routine procedure. However, we believe it requires the skill and expertise of a trained Audiologist.
At our clinics, only qualified Audiologists perform ear wax removal, ensuring that your ears are cared for by a specialist with in-depth knowledge of ear anatomy and physiology. This minimises the risk of injury and ensures a safe, effective procedure tailored to your needs. Your hearing is too important to leave to chance, and we are committed to providing the highest standard of care.
How Prices Are Calculated
Our friendly staff look forward to helping you hear and live your best again!
WE HAVE ENDEAVOURED TO KEEP OUR PRICES LOW, WHILST IMPLEMENTING GOLD STANDARD COVID-SECURE MEASURES. PRICES DISPLAYED IN OUR BOOKING SYSTEM ARE AUTOMATICALLY CALCULATED AND INCLUDE ALL APPLICABLE DISCOUNTS.
| One or Both | Online Price (including £10 self-service discount) |
|---|---|
| One ear (or wax too impacted / no wax)** | From £44, or Hear Now, Pay Later* from around £8/week |
| Both ears (or wax too impacted / no wax)** | From £59, or Hear Now, Pay Later* from around £10.50/week |
| Upgrade from one to both ears in clinic | £25 (Subject to wax being pre-softened and sufficient time available - at the discretion of our Audiologist) |
| *Hear Now, Pay Later | It can sometimes be difficult to budget for unexpected health costs. That's why we have teamed up with Laybuy to give the option of spreading our booking fee over 6 weeks. |
| **Consultation only (no wax present) | If no wax is present, we will provide ear care advice and/or a complementary hearing test (possibly at a later date), whichever our clinician deems appropriate |
| **Consultation only (wax too impacted) | If wax is too impacted, our clinician will remove as much as they consider is safe, and provide advice on an appropriate wax softening regime |
|
36 hours notice required for alterations and cancellations or NO refund will be given.
Non-attendance is charged at the full price.
Thank you. |
|
How Prices Are Calculated
| Price Adjustment | Adjustment Amount (+/-) |
|---|---|
| Online Self-Service Discount | - £10 |
| Advance Booking (8 - 14 days) | - £5 |
| Advance Booking (15 days or more) | - £10 |
| Off Peak (Normally before 12:00pm) | - £5 |
| Local Promotional Discount | Discount varies by location - See Booking System |
| Peak (5:00pm - 6:00pm) | + £10 |
| Peak (6:00pm onwards) | + £20 |
| Saturday | + £10 |
Ear Wax Removal Online Booking Form
*Note that people who use our self-service booking system will benefit from an additional £10 discount (automatically applied to the price) compared to our phone booking prices.
If you need instructions on how to use the online booking form, please click here
Have you softened your ear wax? For your comfort and to increase the chances of success we strongly recommend that you soften your ear wax with Earol spray, 4 times a day for at least 5 days prior to your appointment OR follow our Waxbusting Protocol™ and take advantage of The Hearing First Waxfree Guarantee™
Booking System
Just enter your location and click Find Appointments at the top of the page.
Booking Instructions
- Click on Find Appointments. It will automatically show you appointments and prices for both ears, as the majority of people need two ears unblocked. However, if you only need your left or right ear unblocked, go to the top of the screen and click Left or Right where it says “Left / Right / Both”, then click “Find Appointments”.
- Choose a date, location and time that suits you. The price is shown below the time.
- If you want to look for a different location, go to the top of the page and enter a new location where it says “Town / Postcode”, then click “Find Appointments”.
- Click the time and a summary of your booking will pop up. Click “Book Now” to go through to the checkout and pay.
- Enter your payment details and any discount codes that you may have – if you are haven’t used the new booking system before, you can use the code “5offnew” to get £5 off the price shown.
- Complete the booking and you will receive a confirmation and reminder by email. It is important that you read these emails as they contain a link to your consent form, which you will need to complete before your appointment. If you don’t complete the form, we regret that we won’t be able to perform the procedure, so we strongly recommend that you complete the consent form directly after completing your booking.
- We look forward to seeing you and helping you with your ear wax problem!
If all else fails, call us on 0800 1 337 987 and use our “done for you” booking service!
EARLY / LATE / SATURDAY APPOINTMENTS
NOTE: We have a limited number of evening and early morning micro suction appointments at our Baker Street, Welwyn Garden City, and East Finchley clinics. We also have a number of Saturday appointments at our Baker Street and Oxford clinics. All of our available appointments are shown on the online booking page.
JUMP BACK TO THE BOOKING FORM
Online Booking Confirmation
Your online booking is not confirmed until you complete the payment process. We are sorry that we have had to introduce this policy due to a small number of people who have booked and not attended, preventing genuine people from receiving treatment.
Difficulty Booking Online
Our online booking system has been extensively tested. If you have difficulty with online booking it may be due to your browser. You can try clearing your cookies and your cache. If you are using Internet Explorer or Safari, you could try using Google Chrome browser instead.
Telephone Bookings – Our “Done For You” Service
Every patient must complete a consent form before attending an appointment. If you would like our friendly staff to take care of the booking and form filling, you can take advantage of our “Done For You” service by calling our office on 0800 1 337 987.
Cancellation Policy
Please give at least 36 hours notice to cancel or move your appointment, otherwise no refund will be given, as it may prevent another person receiving treatment:
| Hours Notice | Refund Amount |
| 36 or more | 100% |
| Less than 36 | 0% |
Ready to book? Go to the top of the page and click “Find Appointments”
